As a part of the ongoing efforts by the government, the task of reaching out to families seeking information about their relatives has been on top priority by the government officials. I was amazed at the government’s quick deployment of the “people finder” on the Disaster Management portal of the Uttarakhand government which initially had information about tracking rescued people, since army was involved in evacuation or search & rescue. Progressively the site kept being updated with more information and data being gathered and managed by the Uttarakhand government. When I saw a lot of people online volunteering to help with data collection and putting everything at one place and have their own versions of the same task which was already done by the government round the clock, I was just worried about this whole duplication of effort as something that was adding to the chaos. While I was traveling back to India and was in London, I just called the District Information Officer of Rudra Prayag, to check information and convey that some of the documents of rescued people that was being uploaded on their website were actually printed and scanned documents (some word documents but still printed and scanned and some hand written, both in English and Hindi – ref: Screenshot) are not easy to search and ask them if they can upload at least in some searchable format. That is when he informed me that although some of the documents being collected at district offices are scans, there is a separate team that is also translating (from Hindi to English) all the data and putting it online on their own DMS site in searchable format. Now on the same website, you see all the information being managed by any of the offices being put at one place. Like the website says: “This search module has been provided to track a person as per the information provided by concerned District Administration. The original list provided by District Administration has been re-entered/converted in English at State control room to facilitate its users.Kindly refer original list of District Administration to confirm the information provided through this website.” Ref: Screenshot here & Direct website link here.
There is a lot of information coming in and the need to effectively communicate to the families any relevant news and update the status of missing or found people on the database regularly. One of the ways the government is doing it is by Operation Connect where they are reaching out to the general public through Facebook and Twitter and integrating all that information coming in from existing mechanisms like the phone helplines and feeding everything on the central DMS system. They are also reaching out to any organisations, NGOs working on ground who are helping affected people with relief materials to supply them with the information of the people they are taking care of and make use of the already available information.
Mediums – Phone, Fax, Email, Facebook, Twitter. So organisations or people can report or access information about missing or found people using any of the mediums. The team aggregates information from all sources and puts it into the centralised database and ensures any new information is instantly added to the database and made available.
The team designed a form that any organisation can use, they have the same form available on their Facebook page under and various other information being put up online which is also being fed to their twitter feed.
The page has links to the following information and forms that you can access/fill up on the facebook page itself like the List of Missing People, Report Missing Person, Report Found Person, Request Supplies (for people/organisations on ground involved in relief), Sponsorship (for donations) and Operation Connect Found People (list of people found using this operation). You can visit their facebook page directly to check those forms or check their screenshots below or by clicking here.
How can you help?
- Encourage people to use the government official site/tools in case they are looking for someone.
- Spread the word. A lot of people are still missing and being found. Just by sharing a photograph of a missing person you might be able to connect missing families.
- If you are involved in relief activities and are part of an organisation – provide them with any information you have over email or any other medium you have access to (refer contact information below). Help all information reach a central place, and prevent scattering of information everywhere.
- Official Site: http://dms.uk.gov.in/ (this website also has links & information on how you can donate directly)
- Email: firstname.lastname@example.org
- Phone: Missing Cell – 0135-2104175, 0135-2104176,0135-2104180, 0135-2104181 (more numbers on the site)
- Facebook. Twitter.
If you look at the following images, you can see the team behind this is engaging and constantly updating information.